Our Warranties

Roofing usually involves two types of warranties -- the roofing material manufacturer issues a material defect warranty and the roofing contractor issues a workmanship warranty. The warranties work together to provide comprehensive coverage. However, warranties and what they do and don’t cover vary.

Most roofing products today come with a lifetime warranty. A lifetime warranty means that the warranty is good for as long as you live in your home. On average, homeowners move every seven years. Plus, all warranties will come with exclusions and will not necessarily pay for all costs involved (roof removal or disposal costs; labor costs; the cost for flashings). Some warranties, even if the shingle has failed, may only repair sections of the roof that actually have a leak. Most warranties are prorated after 10 years.

The National Roofing Contractors Association states:

“A roofing warranty’s length should not be the primary criterion in the selection of a roofing product or roof system because the warranty does not necessarily provide assurance of satisfactory roof system performance. There is a common misconception by roofing consumers that long-term warranties are all-inclusive insurance policies designed to cover virtually any roofing problem, regardless of the cause or circumstance. Even the most comprehensive manufacturer warranties that cover materials and workmanship generally provide only that the manufacturer will repair leaks that result from specific causes specified in the warranty. Unfortunately, there are a number of manufacturers that issued long-term warranties and no longer are operating companies with the capability of honoring their warranty commitments, leaving consumers with an ineffective warranty and serious roofing problems.”

That being said, most roofing products today come with a lifetime warranty. A lifetime warranty means that the warranty is good for as long as you live in your home. On average, homeowners move every seven years. Plus, all warranties will come with exclusions and will not necessarily pay for all costs involved (roof removal or disposal costs; labor costs; the cost for flashings). Some warranties, even if the shingle has failed, may only repair sections of the roof that actually have a leak. Most warranties are prorated after 10 years.

Roofing Contractor Warranties -- A Roofing Contractor’s Warranty is simply a warranty stating the Roofing Contractor’s obligations. Most Roofing Contractor Warranties are usually limited. DependaRoof's Standard Roof Warranty includes repairs to leakage caused by defects in either Materials or Workmanship. Our standard Roofing Warranty is for Five Years and is transferable.

Manufacturer’s Materials Warranties -- One type of Roofing Manufacturer’s Warranty is a Materials Warranty. This is a limited type of warranty that covers defects in materials only. It does not cover defects in labor. In most cases, there is no additional charge for this type of warranty.

Manufacturer’s Labor and Material Warranties -- Another type of Roofing Manufacturer’s Warranty is a Labor and Material Warranty. This is also a limited type of warranty. It covers defects in both materials and labor. However, it usually has maximum limits as to what the Manufacturer is liable for. Also, it is often pro-rated and the limits can depend upon when the problem occurs. There is normally a small fee for this type of warranty.

Manufacturer’s No Dollar Limit (NDL) Warranties -- The best type of Manufacturer’s Warranty is a No Dollar Limit (NDL) Warranty. Most of these types of Warranties include completely repairing the problem, no matter what it takes (hence the term No Dollar Limit). The Manufacturer will take care of the problem, even if it requires complete re-roofing. The Warranty only includes roof leakage that is caused by defects in labor or materials. It does not include damage caused by abuse to the roof. There is normally a charge for NDL Warranties. These warranties, like all Manufacturer Warranties, are subject to certain terms and limitations stated by the Manufacturer.

Manufacturer’s Roof System Warranties -- Most Roof Warranties are membrane only warranties. They include only the roof membrane. Items such roof insulation and sheet metal are usually not included. However, there are warranties that do include components other than the roof membrane. These are called Roof System Warranties, offered by the Roofing Manufacturer. They can either be Limited or No Dollar Limit type warranties. This type of warranty only includes roof leakage that is caused by defects in labor or materials. It does not include damage caused by abuse to the roof. There is normally a charge for this type of Warranty. These warranties, like all Manufacturer Warranties, are subject to certain terms and limitations stated by the Manufacturer.